Terms of Service

Tools designed to assist customers with identifying, analyzing, and documenting website technologies, cookies, tracking mechanisms, third-party scripts, and other data collection activities.

Tools allowing customers to configure, deploy, and administer consent experiences, tracking preferences, and related consent management functionality.

Tools designed to assist organizations with receiving, tracking, organizing, and managing privacy rights requests.

AI-assisted functionality designed to help customers create and maintain privacy-related documentation using organizational information, website observations, and other relevant inputs.

Tools intended to help customers monitor, organize, and understand privacy-related legislative and regulatory developments across supported jurisdictions.

An artificial intelligence-powered assistant designed to help users interpret information, understand platform functionality, and receive contextual guidance.

Nektur AI may introduce additional products, integrations, functionality, or services.

The availability of specific capabilities depends on the customer's subscription plan, applicable entitlements, technical configuration, and the functionality made generally available by Nektur AI.

Nektur AI reserves the right to develop, improve, modify, or discontinue features, subject to the commitments and limitations described in this Agreement.

To use the Services, you must:

• Be at least 18 years of age.
• Have the legal capacity to enter into binding agreements.
• Provide accurate registration information.
• Use the Services for lawful purposes.
• Comply with these Terms and applicable laws.

Organizations are responsible for ensuring that individuals accessing their accounts are appropriately authorized.

Customers agree to provide accurate, current, and complete account information.

Customers are responsible for updating account information when necessary.

Nektur AI may request reasonable verification of account ownership or organizational authority.

Customers are responsible for maintaining the confidentiality of their authentication credentials.

Customers must not share individual user credentials with unauthorized persons.

Customers are responsible for activity occurring under their accounts, except to the extent resulting from Nektur AI's breach of this Agreement or applicable law.

Customers must promptly notify Nektur AI upon discovering suspected unauthorized access or compromise.

Customers may authorize employees, contractors, or other individuals to access the Services according to their subscription entitlements.

Customers are responsible for managing authorized user access and ensuring compliance with these Terms.

Depending on the selected plan, entitlements may include limitations relating to:

• Number of websites or domains.
• Number of authorized users.
• Website scanning frequency.
• Scanning volume.
• Artificial intelligence usage credits.
• Legislative intelligence functionality.
• Data retention or reporting capabilities.
• Available integrations.
• Support levels.
• Other usage-based features.

Customers agree not to exceed applicable subscription limits.

Customers may upgrade or downgrade their subscriptions according to the options made available through the platform.

Changes may affect pricing, available functionality, usage limits, and billing arrangements.

Any applicable charges or credits associated with a subscription change will be disclosed before confirmation.

Nektur AI may offer optional add-ons, including additional websites, users, scanning capacity, or AI usage credits.

Add-on pricing, availability, billing arrangements, and associated limitations will be disclosed when purchased.

Add-ons are subject to these Terms unless otherwise specified.

Free subscriptions may be subject to reduced functionality, usage limits, or other restrictions.

Nektur AI may modify or discontinue free-plan offerings by providing reasonable notice when practicable.

Free subscriptions do not establish an entitlement to perpetual access to specific features.

Customers agree to pay all applicable subscription fees and charges associated with their selected plans and purchased add-ons.

Pricing is displayed before purchase or specified in an applicable order agreement.

Unless otherwise stated, prices are denominated in U.S. dollars.

Nektur AI uses Stripe to facilitate payment processing and subscription billing.

By purchasing a subscription, customers authorize Nektur AI and its payment processor to charge the selected payment method for applicable fees.

Payment processing may be subject to additional terms imposed by Stripe.

Unless otherwise stated, paid subscriptions automatically renew at the end of each applicable billing period until canceled.

By purchasing an automatically renewing subscription, customers authorize recurring charges at the disclosed subscription rate, together with applicable taxes and authorized additional charges.

The applicable renewal frequency will be disclosed during checkout.

Nektur AI may offer monthly or annual subscription arrangements.

Annual subscriptions are billed according to the annual pricing and renewal terms disclosed at purchase.

Monthly subscriptions are billed according to the selected monthly billing arrangement.

If a payment cannot be processed, Nektur AI may:

• Notify the customer.
• Request updated payment information.
• Retry payment processing.
• Restrict access to paid functionality.
• Suspend the subscription after appropriate notice.

Nektur AI will provide reasonable opportunities to resolve payment issues where practicable.

Subscription fees generally exclude applicable sales, use, value-added, and similar transaction taxes unless otherwise stated.

Customers are responsible for applicable taxes associated with their purchases, excluding taxes imposed on Nektur AI's net income.

Nektur AI may calculate and collect applicable transaction taxes through its billing platform.

Nektur AI may modify subscription prices.

Price changes affecting existing subscriptions will generally take effect at a subsequent renewal period.

Nektur AI will provide advance notice of material price increases and any cancellation rights required by applicable law.

Customers may cancel their subscriptions through available account billing controls or by contacting Nektur AI support.

Cancellation prevents future subscription renewals, subject to any applicable commitments in a separate written agreement.

Unless otherwise stated during cancellation, paid subscriptions remain active through the end of the current paid billing period.

Cancellation does not automatically terminate access to services already paid for during that period.

Except where required by applicable law, expressly offered by Nektur AI, or provided in a separate written agreement, subscription fees are nonrefundable.

Partial billing periods, unused service capacity, and unused subscription entitlements generally do not qualify for prorated refunds.

This provision does not limit any nonwaivable statutory rights or remedies available to customers.

Customers who cancel an annual subscription generally retain access through the end of the paid annual term.

Cancellation prevents automatic renewal.

Unless otherwise required by law or expressly agreed, early cancellation does not entitle customers to a refund of the unused portion of the annual term.

If Nektur AI terminates a paid subscription without cause before the end of a prepaid term, Nektur AI will provide an appropriate prorated refund for the unused prepaid subscription period, unless otherwise agreed.

Customers receive AI credits according to their selected subscription plan or purchased add-ons.

Credit allocations and consumption rules will be described through the platform or applicable pricing documentation.

Credits may be consumed when customers use AI-powered functionality, including:

• Website scan analysis.
• AI-generated recommendations.
• Privacy documentation generation.
• Regulatory analysis.
• Nek AI Assistant.
• Other AI-enabled features.

The number of credits required may vary according to the functionality performed.

Customers may be restricted from accessing credit-consuming functionality after exhausting their available allocation.

Nektur AI may offer additional credits through optional purchases or subscription upgrades.

The expiration, renewal, and rollover treatment of AI credits will be disclosed as part of the applicable subscription plan or add-on terms.

Unless expressly stated otherwise at purchase, credits have no cash value and cannot be redeemed for currency.

Nektur AI may monitor usage to enforce plan limits, prevent abuse, maintain service performance, and administer billing.

Customers must not attempt to circumvent usage restrictions through automated account creation, unauthorized access, or other prohibited methods.

Website scanning may involve:

• Automated browser navigation.
• Cookie inspection.
• Script identification.
• Tracking technology analysis.
• Network request observation.
• Website metadata collection.
• Privacy-related technical assessments.
• Supported security observations.

Scan results may vary due to:

• Website configuration.
• Geographic restrictions.
• Browser behavior.
• Authentication requirements.
• Anti-automation technologies.
• Dynamic content.
• Third-party service availability.
• Technical failures.
• Changes to website functionality.

Nektur AI does not guarantee that scanning will identify every cookie, tracking technology, security issue, or potential privacy concern.

Customers remain responsible for determining appropriate remediation activities and validating technical findings before taking consequential actions.

Nektur AI does not guarantee that scan results establish compliance with applicable privacy, security, or advertising requirements.

Legislative and regulatory information is provided for general informational and operational support purposes.

Nektur AI does not guarantee that legislative information will be:

• Complete.
• Error-free.
• Updated immediately.
• Available for every jurisdiction.
• Inclusive of every regulatory development.
• Suitable for a customer's particular legal circumstances.

AI-generated summaries and interpretations may contain errors, omissions, or outdated information.

Customers are responsible for independently verifying legislative developments and seeking appropriate professional guidance when necessary.

Nektur AI is not a law firm.

The Services do not create an attorney-client relationship.

Legislative intelligence and regulatory recommendations do not constitute legal opinions or professional legal advice.

Certain AI-powered features rely on technology provided by OpenAI.

Availability and performance may be affected by third-party service availability, technical limitations, provider policies, and other operational factors.

Customers may submit information to AI-enabled features.

Relevant information may be transmitted to OpenAI for processing according to applicable service configurations and contractual arrangements.

OpenAI's API data handling practices are addressed in Nektur AI's Privacy Policy.

AI-generated results may contain inaccuracies, omissions, outdated information, or other errors.

Customers must exercise appropriate judgment when reviewing AI-generated outputs.

AI-generated recommendations are intended to assist human decision-making.

Customers remain responsible for consequential decisions and actions taken based on AI-generated information.

AI-generated output does not constitute legal, financial, medical, or other regulated professional advice.

Customers should consult appropriately qualified professionals when necessary.

Customers must not use AI-powered functionality for unlawful purposes or in violation of applicable acceptable use requirements.

Nektur AI may apply reasonable technical safeguards, usage restrictions, and content controls to AI functionality.

As between Nektur AI and the Customer, the Customer retains rights in its submitted content and may use AI-generated outputs produced for its account, subject to applicable law, third-party rights, and these Terms.

Nektur AI does not guarantee that AI-generated outputs are unique, copyrightable, noninfringing, or exclusively available to one customer.

Other users may independently receive similar outputs.

This provision does not transfer ownership of Nektur AI's underlying software, proprietary algorithms, templates, interfaces, or platform technology.

Customers retain their ownership rights in information, documents, configurations, and other content submitted to the Services ("Customer Data").

Nektur AI does not acquire ownership of Customer Data solely because it is processed through the platform.

Customers grant Nektur AI a limited, nonexclusive, worldwide license to access, host, store, reproduce, transmit, analyze, and otherwise process Customer Data as reasonably necessary to:

• Provide the Services.
• Perform authorized customer requests.
• Maintain platform functionality.
• Provide technical support.
• Enforce applicable agreements.
• Protect platform security.
• Comply with applicable legal obligations.

This license continues only as necessary to fulfill the applicable purposes and obligations.

Customers represent and warrant that they possess the rights, permissions, and legal authority necessary to submit and process Customer Data through the Services.

Nektur AI will process personal information according to its Privacy Policy, applicable agreements, and relevant data protection requirements.

Where Nektur AI acts as a processor or service provider, additional obligations may be governed by an applicable Data Processing Agreement.

Unless expressly authorized under an applicable written agreement and supported service configuration, customers must not submit information requiring specialized contractual or regulatory safeguards beyond those provided by the Services.

This may include protected health information subject to HIPAA, regulated financial information, or other categories of highly sensitive information requiring additional protections.

Customers are responsible for determining whether the Services are appropriate for their intended processing activities.

Customers may access or export information through functionality made available under their subscriptions.

Following termination, Nektur AI may retain Customer Data for a limited period to support account closure, recovery, and applicable legal obligations.

Data availability, export options, and deletion procedures are subject to applicable agreements and documented retention practices.

Customers are responsible for exporting information they wish to retain before access expires.

Nektur AI, LLC retains all rights, title, and interest in its proprietary technology and intellectual property.

This includes:

• Software.
• Source code.
• Application architecture.
• User interfaces.
• Visual designs.
• Product names.
• Logos.
• Trademarks.
• Proprietary algorithms.
• Documentation.
• Platform features.
• Other protected intellectual property.

Subject to compliance with these Terms and payment of applicable fees, Nektur AI grants customers a limited, nonexclusive, nontransferable, nonsublicensable right to access and use the Services during their applicable subscription term.

This license is granted solely for the customer's authorized internal business purposes, except where an Agency or other applicable plan expressly permits client-facing use.

Customers must not copy, distribute, modify, reverse engineer, or create unauthorized derivative works of proprietary Nektur AI technology except as expressly permitted by applicable law or written agreement.

Customers may provide suggestions, recommendations, or feedback concerning the Services.

Nektur AI may use voluntarily submitted feedback to improve its products without additional compensation, provided such use does not require unauthorized disclosure of Customer Data or Confidential Information.

Nektur AI may suspend access when reasonably necessary due to:

• Material violations of these Terms.
• Unauthorized or unlawful activity.
• Security threats.
• Fraudulent behavior.
• Material payment failures.
• Actions threatening platform integrity.
• Legal or regulatory requirements.

Where circumstances permit, Nektur AI will provide notice and a reasonable opportunity to resolve the issue.

Immediate suspension may occur when necessary to prevent material harm or address urgent security concerns.

Customers may terminate their subscriptions according to the cancellation provisions described in Section 6.

Nektur AI may terminate this Agreement for material breach if the breach is not remedied within a reasonable period following notice, where remediation is possible.

Immediate termination may occur for serious unlawful conduct, fraud, or material security abuse.

Upon termination:

• Customer access rights cease.
• Outstanding payment obligations remain due.
• Subscription entitlements expire.
• Customer Data becomes subject to applicable retention and deletion procedures.
• Provisions intended to survive termination remain enforceable.

To the maximum extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to this Agreement.

This includes lost profits, lost business opportunities, or business interruption damages, even if the party was advised of their possibility.

To the maximum extent permitted by applicable law, Nektur AI's total aggregate liability arising out of or relating to this Agreement will not exceed the total fees paid or payable by the Customer to Nektur AI during the twelve months immediately preceding the event giving rise to the claim.

For customers using only free Services, Nektur AI's total aggregate liability will not exceed one hundred U.S. dollars ($100).

Nothing in this Agreement limits liability to the extent such limitation is prohibited by applicable law.

The liability limitations do not apply to fraud, willful misconduct, or other liabilities that cannot legally be excluded or limited.

Any additional liability exceptions or negotiated liability caps in a separately executed agreement will control to the extent applicable.

The parties acknowledge that the limitations of liability reflect a reasonable allocation of risk and form a material basis of the Agreement.

To the extent permitted by applicable law, the Customer agrees to defend, indemnify, and hold harmless Nektur AI, LLC and its officers, employees, and authorized representatives against third-party claims, damages, liabilities, and reasonable legal expenses arising from:

• Customer Data that infringes third-party rights.
• Unauthorized website scanning initiated by the Customer.
• The Customer's unlawful use of the Services.
• Material violations of applicable laws attributable to the Customer's activities.
• The Customer's material breach of these Terms.

This obligation does not apply to the extent a claim results from Nektur AI's own breach, negligence, willful misconduct, or unlawful conduct.

The indemnified party will provide reasonably prompt notice of a claim.

The indemnifying party will be permitted to control the defense and settlement, subject to reasonable cooperation and protections.

No settlement may impose nonmonetary obligations or admissions of wrongdoing on the indemnified party without its prior written consent.

This Agreement will be governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles.

Before initiating formal legal proceedings, the parties agree to attempt in good faith to resolve disputes through written notice and reasonable discussions.

A party seeking informal resolution should provide a description of the dispute and requested resolution.

The parties will have thirty days following receipt of notice to attempt an informal resolution, unless urgent legal relief is reasonably necessary.

Unless otherwise required by applicable law or agreed in a separate written contract, disputes arising from this Agreement will be brought before the state or federal courts having jurisdiction in Pennsylvania.

Each party consents to the jurisdiction of such courts.

Nothing in this Agreement prevents either party from seeking appropriate injunctive or other equitable relief to protect intellectual property, confidential information, or other legally protected interests.

These Terms, together with applicable order agreements, incorporated policies, and separately executed contractual documents, constitute the entire agreement concerning the Services.

If any provision is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Failure to enforce a provision does not constitute a waiver of the right to enforce that provision later.

Customers may not assign this Agreement without Nektur AI's prior written consent, except where permitted by applicable law.

Nektur AI may assign this Agreement in connection with a merger, acquisition, corporate restructuring, or sale of substantially all relevant assets, provided the assignee assumes the applicable obligations.

The parties are independent contractors.

Nothing in this Agreement creates a partnership, joint venture, employment relationship, or agency relationship.

Unless expressly stated otherwise, this Agreement does not create enforceable rights for third parties.

Provisions concerning payment obligations, intellectual property, confidentiality, limitations of liability, indemnification, dispute resolution, and other provisions intended by their nature to survive will remain effective after termination.